FAQ's & Refunds

1. Book a Discovery Call/Video.
2. Once we confirm my services are a good fit for both parties a appointment will be booked and a deposit paid.
3. Before the appointment instructions and a intake form will be sent to your email please send intake form back within 24hrs or as promptly as possible to best prepare for the session.
4. Either a Video link will be sent and it is important you set aside 90mins min. in a quiet place you will not be disrupted. If in person arrive on time ready to relax and wear comfortable clothes if possible.
5. Proceeding a RTT session a tape will be sent to you to listen to for a min. of 21 days. Following other sessions, supporting materials will be provided when helpful.
6. Lastly a follow call will be schedules abou 10 days after the session to answer any questions and check in on your progress.

• 48 hours notice is required for cancellations or rescheduling without proper notice, deposit will be forfeited. (Consideration of deposit will forwarded for up to 3 months with proper notice.
• All appointments require a non-refundable, non-transferable deposit at the time of booking.
• Appointments can only be rescheduled a maximum of two times, before deposit is forfeited.

Services are non-refundable once rendered. For consideration proof of fulfillment of full programming commitment must be submitted. 

E-transfer’s, online payment and cash in cheque in person.

Rates may be adjusted upon a case to case basis to avoid hardship. Everyone deserves help and will be considered. Please Contact me including the mention of sliding scale rate requested. CONTACT

Please feel free to contact me with any questions and I will respond as soon as possible. This is a small business and may take time to respond thank you for your understanding.  CONTACT US.